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DELIVERIES

RETURNS

EXCHANGES

Golden Dog

PET FOOD DELIVERY

With a $50 online purchase, you score 20% all your pet and wild bird supplies!  Your order should arrive between 2-5 business days to the location you specify in one of these areas:
  • Boone County
  • DeKalb County
  • Lake County
  • McHenry County
  • and surrounding areas
Horse in Stable

STOCK ANIMAL DELIVERY

Our stock animal feed, animal bedding and bulk feeds are currently only available to order in our store.  Contact us by email, phone or in person and we will hand-deliver your order within 2-5 business days. 
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Delivery prices start at $25 and are determined by location, work load and vehicle needed for transportation.​
Should you have any questions about deliveries or costs, please reach out to our dedicated customer service team:
(815) 923-4422
unionfeedinc@gmail.com

RETURNS

For a Full Reimbursement, your items should be:
 
  • Purchased within 30 days
  • Not opened or damaged **

EXCHANGES

We can offer product exchanges if your items are:
 
  • Purchased within 30 days
  • Not opened or damaged **
**If items are opened or damaged, there may be up to a 50% restocking fee.  There are no fees if the product has an issue that originates with the manufacturer.
 
We aim to reassure our customers that they can buy with confidence.  Should you require further help with our return and exchange policy, please do not hesitate to contact our dedicated customer service team.

Request a Return or Exchange

Email us your return or exchange request in the box!

 

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If you prefer, call our office to talk to our friendly staff or leave a message:

Thanks for your return or exchange request!

Please allow us 48 hours to get back to you.

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