CYBER MONDAY DEALS! - 15% OFF applied automatically at checkout when you spend $100 or more, no code needed.
POLICIES ON DELIVERIES,
RETURNS & EXCHANGES
DELIVERIES
SUMMARY:
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For PETS: We offer a drop-off option for pet food purchased on our website. Delivery will be between 1-5 business days after purchase.
For STOCK ANIMALS: Whether you want bags of feed, shavings or feed in bulk, we have options for you! Local bagged deliveries starting at $25
PET FOOD DELIVERIES:
​Our experienced staff make sure your orders are delivered promptly and in optimal condition. Make sure your delivery address is correct, then use the extra notes space to specify any other drop-off details you prefer.
Local Delivery
(ONLINE Purchased Pet Food & Supplements ONLY)
There is a $10 delivery fee for pet food, supplements and treats to local areas. If you spend over $50, your delivery is free! Your purchase should arrive between 2-5 business days to the location you specify.
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Accepted zip codes for delivery:
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Algonquin: 60102
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Crystal Lake: 60012 or 60014
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Gilberts: 60136
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Hampshire: 60140
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Huntley: 60142
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Lake in the Hills: 60156
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Marengo: 60152
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Union: 60180
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Woodstock: 60098 ​​​​​​​​​​​​​​
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Bagged & Bulk Delivery
We also offer many other products for delivery, such as stock animal feed, animal bedding and bulk feed options. These are currently only available for order by phone or email. Delivery prices for these larger orders are calculated based on location, work load and vehicle used for transportation.​​
Should you have any questions about our shipping methods or costs, please feel free to reach out to our customer service team at:
815-923-4422 or unionfeedinc@gmail.com.
ANIMAL FEED DELIVERIES:
RETURNS & EXCHANGES
We want you to be completely satisfied with your purchase. Whether you've changed your mind about your purchase or are dissatisfied with a product, we are here to assist you.
If your situation does not fit the guidelines below, please feel free to contact us!
RETURNS:
​For a Full Reimbursement:
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Purchased within 30 days
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Not opened or damaged**
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Bring your return(s) to our store (have your order confirmation and ID ready)
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We can offer product exchanges if your item(s) are:
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Purchased within 30 days
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Not opened or damaged** ***
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Brought to our store (have your order confirmation and ID ready)​
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**If any items are opened or damaged, there may be up to a 50% restocking fee. ​
***There is no restocking fee if the product was faulty, had a quality control issue or has been recalled.
We aim reassure our customers that they can buy with confidence. Should you require further details about our return and exchange policy, please don't hesitate to contact our dedicated customer service team.
EXCHANGES:
Request a Return or Exchange
Email us your return or exchange request in the box!
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Or if you prefer, call our office to talk to our friendly staff or leave a message: